Delivery and Payment
Delivery
Our delivery team is happy to deliver your order to your door step, you pay after you receive your order. Please review and check your order before paying. We strive to ensure we deliver your order in the perfect condition that meets your expectations and our standards. We deliver everywhere in Cairo & Giza throughout the week except wednesday and Friday according to the delivery schedule below:
|
Thursday |
Tuesday |
Monday |
Sunday |
Saturday |
Area / Day |
|
X |
X |
Down town, Garden city | |||
|
|
X |
|
|
X |
Zamalek, Agoza, Mohandseen, Dokki |
|
X |
X |
Sheik Zayed, 6 of October | |||
|
|
X |
|
|
X |
Giza, Alex. Desert Road, El wahat Road, El haram |
|
X |
Madinaty, Al Shorouk, Al Obour | ||||
X |
|
|
X |
|
Heliopolis, Nasr City |
| X |
X |
Maadi | |||
|
X |
|
X |
X |
|
New Cairo |
While placing your order and checking out, different delivery timings will appear to you to pick one from. Please choose the most convenient to you. You will find an option “inconvenient”, if none of the offered delivery timings suit your schedule; in this case we will call you to arrange a timing that suits you and an extra fee might apply. Please note that we might NOT be able to deliver outside our regular delivery schedule.
Orders placed in one day will NOT be delivered in the same day, but will be delivered in the next time we are in the area.
Our delivery staff has instruction not to wait more than 15min if there is no one available at the delivery address. The reason for this is that they usually have many orders to deliver; delaying one order over 15min. means that the whole delivery plan will be delayed and that the perishable (frozen & fresh) products might be at risk. We really appreciate your cooperation to have someone available to receive the products during the advised timing.
Delivery fee ranges between 30LE to 40LE to all places in Cairo except Cairo - Alex Road for which the delivery fee is 70LE .
In case of emergency or you want to cancel the order on the day of delivery, appreciate you call us at 01204284440 as soon as possible.
For deliveries outside Cairo, please Contact us
Payment
We only accept cash payment upon delivery. Please check the products delivered to you very well before paying. Currently credit card payments are not active.